Los Angeles, CA — Build and lead a brand-new luxury technology branch from the ground up in one of the country's most dynamic smart home markets.
Is This Role Right for You?
Our client is hiring a General Manager to build and lead their newest Los Angeles branch from the ground up. This is not a maintenance role managing a polished operation.
This role is for an entrepreneurial leader who thrives on building something from scratch — someone energized by establishing an office, hiring a team, and creating the operational infrastructure that transforms early sales momentum into a thriving, full-service luxury technology integration branch.
The Company
Nation's leading luxury residential technology integrator — PE-backed, operating across 15+ branches nationwide.
The Mission
Take strong initial sales success and transform it into a fully operational, high-performing branch in one of the country's most lucrative luxury markets.
The Opportunity
A career-defining chance to build something significant — with full P&L ownership, the backing of a national company, and massive market potential in the LA luxury residential space.
This role is brought to you by Jombine. We're a recruiting partnership representing our client in this search.
We are Jombine — a recruiting partnership that goes far beyond traditional headhunting. We represent our clients as trusted talent advisors, partnering with leadership teams to find candidates who don't just meet the technical requirements, but genuinely align with their unique culture, values, and team dynamics.
Our clients choose us because we invest the time to truly understand what makes their organization special — and then we find candidates who will thrive in that specific environment. This isn't about placing bodies in seats; it's about identifying people who will contribute to, and be energized by, the culture our clients are working to build.
Learn more at www.jombine.com.
About Our Client
Our client is the nation's leading luxury residential technology integrator — the only scaled, national luxury smart home company in the United States. They partner with ultra-high-net-worth homeowners, elite architects, custom builders, and interior designers to create seamless smart home experiences: lighting and shade control, whole-home audio/video, climate automation, security, networking, and integrated systems that make every day effortless, beautiful, and connected.
Headquartered in Austin, Texas and operating across 15+ branches nationwide, they design and install premium solutions — lighting, shades, audio/video, networking, home automation, and more — for some of the most spectacular homes in the country. They're PE-backed, scaling toward $100M+ in revenue, and building the first truly national brand in the custom integration space.
A top-performing salesperson has already been crushing it in Los Angeles — building a strong initial client base with luxury builders, architects, and high-net-worth homeowners, proving the market's massive potential. Now the company is ready to invest heavily: establishing a physical branch, building out the full team, and creating the infrastructure to support explosive growth.
The Business Reality
Los Angeles represents one of the company's newest and most strategically important markets. A greenfield opportunity in a premier market — with strong initial sales momentum already proving the demand for a full-service luxury technology branch.
The Leadership Opportunity
The General Manager who walks in with operational excellence, people-first leadership, and a builder's mentality won't just manage a branch — they'll architect the foundation of what could become one of the company's flagship locations.
What You'll Own
You will build, launch, and lead the Los Angeles branch from scratch. Reporting to regional leadership, you'll establish the office, hire and develop your team, partner closely with the existing salesperson to scale the business, and take full P&L accountability for one of the company's most strategically important new markets.
Your job is to become the operational backbone and visible leader for the brand in Los Angeles. You're not just managing technology projects. You're building the infrastructure, team, and culture that will define this branch for years to come.
Build the Infrastructure
Establish the physical office, hire your core team, set up vendor relationships, and create the operational systems needed for flawless project delivery.
Run the P&L
Own revenue, costs, and profitability for the branch. Forecast, budget, and deliver results leadership can count on.
Lead & Develop the Team
Recruit, train, and retain high-performers. Build a culture of accountability, excellence, and white-glove service.
Deliver Operational Excellence
Ensure every project is delivered on time, on budget, and to the highest standard. Be the face of client escalations.
What This Role Demands
This role demands an entrepreneurial, operationally excellent leader with a proven track record in luxury technology integration, custom home building, high-end AV/automation, or similar project-driven, client-facing industries. You need 7+ years of leadership experience, including experience running a P&L and building high-performing teams.
Startup or greenfield experience is strongly preferred — you've built something from scratch before. Experience in the custom integration, smart home, AV, or luxury construction space is critical. Most importantly, you need to be a builder — someone who thrives on creating order from complexity and is energized by the challenge of establishing a branch that will serve the LA luxury market for decades.
7+ Years Leadership Experience
Proven track record in luxury technology integration, custom home building, AV/smart home, or similar project-driven industries. Track record of building and leading high-performing teams.
P&L Ownership
Experience running a P&L and hitting revenue, margin, and growth targets in a service or project-based business.
Industry Experience
Background in custom integration, smart home technology, luxury construction, or high-end home services. You understand the luxury client and the technology ecosystem.
Greenfield/Startup Experience
You've built something from scratch before — ideally opening a new location, launching a division, or leading a major expansion in a related industry.
A Career-Defining Opportunity
The luxury smart home industry is at a critical inflection point. It's maturing from a fragmented landscape of local "AV shops" into a professionalized, high-stakes technology and services sector. This is the next essential trade. A century ago, electricity wasn't standard. Fifty years ago, air conditioning was a luxury. Today, robust networking, integrated lighting, motorized shades, and whole-home automation are becoming baseline expectations in high-end new construction and renovations.
This is not a maintenance role. If you're looking for a polished operation where everything already runs like clockwork, this isn't it. This is the opportunity to build that machine — and become the architect of a thriving branch in one of the country's most dynamic luxury markets.
You won't be maintaining someone else's playbook — you'll be writing it. You'll have real ownership over the branch, direct partnership with regional and corporate leadership, and the satisfaction of seeing your work directly shape how the business is run in Los Angeles.
A Hands-On, In-Market Leadership Role
You'll establish the branch office in Los Angeles, California and lead from the front, deeply embedded in the luxury residential market. This is a hands-on, in-market leadership role where you need to be visible, accessible, and engaged with your team, your clients, and the builder/architect community.
This is not a remote role. You're the face of the brand in LA — building relationships with elite builders, architects, and designers every day and creating the infrastructure that will define this market for years to come.
Los Angeles, CA
Establish and lead the branch. Be deeply embedded in the market and visible to your team, clients, and the luxury builder/design community.
In-Market Leadership
This is not a remote role. You're the face of the brand in LA — present, engaged, and building relationships with elite builders and architects every day.
Minimal Travel
Occasional trips to headquarters or regional meetings (10–15%). This is about being present in your market and building your local reputation.
Relocation Assistance
Available for the right candidate who's ready to make the move and build something significant in the LA luxury market.
Ready to Lead the Future?
Your career-defining opportunity awaits. Discover the strategic priorities for your first 12–18 months and the profile we're seeking to build our Los Angeles branch.
Your First 12–18 Months: Three Strategic Priorities
Success in this role will be defined by three clear priorities. This isn't a maintenance role with a polished playbook and a stable team — it's an opportunity to build the foundation that defines what this branch becomes for years to come.
Build the Infrastructure
Establish the physical office, hire and onboard your core team (technicians, programmers, project managers, designers, admin staff), set up vendor and supplier relationships with manufacturers (Crestron, Savant, Control4, Lutron), and create the operational systems needed to deliver flawless white-glove service. You're building the foundation that will support years of growth.
Partner with Sales to Scale
The sales pipeline is strong. Your job is to ensure operational excellence so every project is delivered on time, on budget, and to the white-glove standard the brand is known for. Build trust with the salesperson who's been carrying the market and create the capacity to handle increasing volume of six-figure+ projects without sacrificing quality.
Establish Market Presence
Become the face of the brand in LA. Build relationships with elite custom home builders, architects, and interior designers. Ensure your branch is known for seamless integration, design excellence, and flawless execution. You're not just running operations — you're building a reputation in one of the country's most discerning luxury markets.
The Profile We're Looking For
Entrepreneurial Builder
You're energized by creating something from scratch. You see a blank canvas as an opportunity, not a problem. You want to establish the office, hire the team, set the standard, and write the playbook.
Operationally Excellent
You have deep operational knowledge of technology integration, project management, or luxury construction. You understand how complex projects flow, how to coordinate trades, and how to deliver white-glove service to discerning clients.
People-First Leader
You know how to inspire a team, build trust, and get people to rally around a shared vision. You lead with conviction, poise, and accountability. You build culture and develop people.
Luxury Market Fluency
You understand the luxury residential space. You know how to work with high-net-worth clients, elite architects, and custom builders. You speak their language and represent the brand with polish and professionalism.
Roll Up Your Sleeves
You love getting into the weeds and navigating success with the proverbial blood, sweat, and tears of seeing a strategy through. You're hands-on, especially in the early stages when you're building the foundation.
Thrives with Autonomy
You want the freedom to build your branch your way, with the support and resources of a national, PE-backed company behind you. You're energized by running your market like it's your own business.
Who We're Looking For
As the General Manager for Los Angeles, you will build and lead the branch from the ground up. You'll establish the office, hire and develop your team, partner closely with the existing salesperson to scale the business, and take full P&L accountability for one of the company's most strategically important new markets.
This role requires deep operational expertise in technology integration or luxury construction, strong people leadership, and an entrepreneurial mindset. You must be comfortable with ambiguity and energized by the challenge of building something significant in one of the country's most competitive luxury residential markets.
Build from Scratch
Office, team, systems, vendor relationships
Lead & Develop
Culture, accountability, white-glove service standards
Deliver Excellence
Quality, client satisfaction, market reputation
Every hire, every system, every client interaction demands presence, precision, and a genuine commitment to building an organization that delivers seamless, beautiful technology experiences — from the first project to the hundredth installation.
What You'll Be Doing
Build the Branch from Scratch
Establish the physical office and operational infrastructure. Hire and onboard your core team: installation technicians, programmers, project managers, designers, administrative staff. Set up vendor relationships with key manufacturers (Crestron, Savant, Control4, Lutron) and supplier accounts. Create the systems, processes, and standards that will define this branch.
Run the Business Like It's Yours
Own the full P&L for the LA branch. Drive revenue, manage costs, and deliver profitability targets. Forecast, budget, and report on branch performance to regional and corporate leadership. Make strategic decisions about hiring, equipment, inventory, and growth investments.
Lead and Develop Your Team
Recruit, train, and retain high-performers across all functions — technical, project management, and support. Set the tone for culture, accountability, and white-glove client service. Coach and develop your people to deliver world-class technology experiences. Build a team people want to be part of.
Deliver Operational Excellence
Oversee all technology integration projects from initial design through final installation and post-sale support. Ensure projects are delivered on time, on budget, and to the highest quality standards. Manage complex project logistics, trade coordination, and scheduling. Be the face of client escalations and ensure exceptional customer satisfaction.
Build Market Presence & Reputation
Become the visible leader and face of the brand in Los Angeles. Attend industry events, build your network in the builder and design community, and establish the company's reputation for excellence. Ensure the branch is known for seamless integration, design sophistication, and flawless execution in the most discerning market in the country.
Required Education & Experience
We're looking for a seasoned operational leader with a demonstrated track record in luxury technology integration, custom home building, or high-end project-based services. The ideal candidate brings both the operational depth to manage complex technology projects and the leadership skills to build and develop a high-performing team from scratch.
7+ Years Experience
Leadership experience in luxury technology integration, custom home building, AV/smart home, or similar high-end, project-driven industries. Proven track record of building and leading high-performing teams.
P&L Ownership
Experience running a P&L and hitting revenue, margin, and growth targets in a service or project-based business. Comfortable with full business accountability.
Industry Knowledge
Deep operational knowledge of technology integration, smart home systems, AV, lighting control, networking, and automation. Familiarity with key platforms (Control4, Crestron, Savant, Lutron) strongly preferred.
Greenfield/Startup Experience
You've built something from scratch before — ideally opening a new location, launching a division, or leading a major expansion. Bachelor's degree preferred, or equivalent experience.
Competencies, Abilities & Skills
Entrepreneurial Mindset
Thrives on building, not just maintaining. Sees opportunity in ambiguity and is energized by creating something from nothing.
Operational Excellence
Deep understanding of project management, technical operations, scheduling, quality control, and multi-trade coordination in technology integration or luxury construction.
People Leadership
Builds strong culture, develops talent, holds teams accountable. Creates environments where technical professionals and client-facing staff want to work and grow.
Luxury Market Acumen
Understands how to work with high-net-worth clients, elite architects, and custom builders. Comfortable representing a premium brand with polish and professionalism.
Technical Fluency
While not required to be a programmer or installer, you need genuine curiosity about smart home technology and the ability to speak credibly about lighting control, automation, AV, and networking with clients and your technical team.
Compensation & Benefits
Base compensation
Variable bonus potential
Competitive base salary with an aggressive performance-based bonus structure tied to branch profitability and growth. Total compensation is commensurate with experience in the luxury technology integration space.
Benefits & Perks
Medical, Dental & Vision
401(k) with Company Match
PTO & Paid Holidays
Paid Parental Leave
Life Insurance
Professional Development & Leadership Programs
Ready to Build Something Great?
If you're a proven leader who wants to build a branch, lead a team, and win in one of the country's most dynamic luxury markets, we want to hear from you. This is more than a job — it's your chance to write the playbook, build the infrastructure, and become the architect of a thriving luxury technology operation in Los Angeles.
You won't be maintaining someone else's system. You'll be building yours. Your legacy awaits.
Discover More
Curious to learn more about our client's growth trajectory, culture, or what it means to build a luxury technology branch from the ground up in one of America's most dynamic markets? We invite you to connect and explore further.
General Manager